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Is Uber Available in Rome, Italy? A Guide to Getting Around 

DBy Destinations.ai | December 30, 2023
0 min read
Is Uber Available in Rome, Italy? A Guide to Getting Around 

Navigating the bustling streets of Rome, steeped in history and echoing with the echoes of ancient gladiators, can seem daunting. Yet, technology has transformed old Rome into a modern traveler’s dream. If you’re wondering whether you can rely on Uber to negotiate these ancient paths, we’ve got you covered. This guide will unfold everything you need to know about Uber’s services in Rome along with the best ways to explore this Eternal City. Ready to turn Roman streets into your personal playground? Let’s dive right in. 

Yes, Uber is available in Rome, Italy. However, please note that only Uber Black, which offers higher prices and nicer vehicles, is currently operational in Rome. It is always recommended to check the Uber app or their official website for the most up-to-date information on availability and services offered in your desired location. 

Uber in Rome: Availability and Legal Status 

An illustration of a car in Rome

Rome, the eternal city, offers a plethora of transportation options for visitors and locals alike. One question that often arises is whether Uber is available and operating legally in Rome. The answer is yes but with some limitations. Uber is indeed available in Rome; however, it operates under certain legal restrictions imposed by the Italian government. 

Some taxi drivers may claim that Uber is illegal in Rome, but that’s not entirely accurate. While Uber faced legal battles in the past, it currently operates legally in the city. However, it’s important to note that Uber only offers its luxury service called Uber Black in Italy, specifically in Rome and Milan. This means that rather than having access to all types of Uber services such as UberX or UberPool, customers in Rome can only book high-end vehicles through the app. 

Now that we have established the availability and legal status of Uber in Rome let’s explore one of the services they offer – the Uber Black service. 

  • As of 2022, Uber is operational in over 85 countries worldwide and hundreds of cities within those countries. However, in Italy, it’s only available in certain cities including Rome and Milan. 
  • In Rome, the service offering has been limited to Uber Black due to local licensing and regulatory rules which require approximately six months to process and can cost anywhere from €20,000 to €90,000. 
  • Despite other options like Free Now and ItTaxi available in Rome, a Statista survey conducted in 2018 found that Uber was still the most downloaded ride-sharing app in Italy with 38% downloads ahead of other apps (Lyft at 23%, Grab at 19%). 
  • Uber is available and operating legally in Rome, Italy. However, it is important to note that only the luxury service called Uber Black is available in the city. Customers can book high-end vehicles through the app but do not have access to other types of Uber services such as UberX or UberPool. 

See Related: Is There Uber in Montego Bay, Jamaica? Here’s What You Need to Know

The Uber Black Service 

If you’re looking for an upscale ride experience in Rome, look no further than the Uber Black service. This premium service provides riders with high-quality vehicles and professional drivers who cater to a more luxurious travel experience within the city. 

With the Uber Black service, you can expect a fleet of well-maintained and stylish vehicles such as luxury sedans and SUVs. These vehicles come equipped with amenities like spacious interiors, leather upholstery, and top-notch comfort. The professional drivers are well-dressed and deliver courteous service throughout your ride. 

Despite offering a refined transportation experience, it’s essential to note that this level of luxury comes at a higher cost compared to standard taxi services or other ride-hailing options. So while you’ll enjoy the comfort and prestige associated with the Uber Black service, it’s worth considering if it aligns with your budget and travel preferences. 

For instance, if you’re visiting Rome for a special occasion or seeking a comfortable and stylish ride to an important event, the Uber Black service might be a fantastic choice. However, if you’re looking for a more budget-friendly option or simply need a quick ride for everyday errands, alternatives like traditional taxis or public transportation might better suit your needs. 

No matter which transportation option you choose, it’s always helpful to have some knowledge of local customs and transit regulations to ensure a smooth ride experience while exploring Rome. 

See Related: Best Beaches in Italy to Visit

Dealing with Language and Local Driver Issues

An Uber driver using his car for ride sharing

When using ride-sharing services in a foreign city like Rome, it’s important to be aware of potential language barriers and local driver issues. While many Uber drivers in Rome have some understanding of English, it’s not always guaranteed. Therefore, it’s helpful to have a few key phrases or locations written down in Italian to ensure smooth communication. Additionally, bear in mind that drivers may not always be familiar with all the streets and attractions, especially in more hidden or remote areas of the city. Patience and clear directions can go a long way in navigating these challenges. 

Let’s say you’re visiting Rome and want to use Uber to explore the city. You have your desired destination ready on your phone but encounter a driver who doesn’t speak much English. By using simple Italian phrases like “vado a” (I’m going to) followed by the name of the location, or even showing the driver the address written in Italian, you can bridge the communication gap effectively. 

Remember, every experience may differ, so approaching each interaction with an open mind and flexibility will make your journey smoother. 

Now that we’ve touched upon handling language and local driver issues while using ride-sharing services in Rome, let’s shift our focus to discussing cost efficiency and coverage. 

See Related: Is There Uber in Budapest? Here’s What to Know

Handling Cost Efficiency and Coverage 

While considering transportation options in Rome, cost efficiency is undoubtedly a key factor for many travelers. Although Uber is available in Rome, it operates under different regulations compared to other cities. In Rome, Uber offers a limo service known as Uber Black, which provides high-end “black car” transportation rather than traditional rideshare services. 

It’s important to note that this comes at a higher cost compared to regular Uber services. So if you’re looking for an affordable option within the city, Uber Black might not be the most budget-friendly choice. 

Think of it like opting for a luxurious five-star hotel instead of a budget-friendly bed and breakfast. Both have their merits, but they cater to different needs and budgets. 

Alternatively, you can explore other transportation apps available in Rome, such as Free Now or ItTaxi. These options may offer more cost-effective alternatives that suit your budget and requirements. While their coverage and services might differ from Uber, they can still provide convenient ways to get around the city. 

Having discussed language and local driver issues as well as cost efficiency and coverage, let’s now move on to explore alternative transportation options to Uber in Rome. 

See Related: Best Places to Visit in Southern Italy

Alternatives to Uber in Rome 

Cars available for car rentals services

While Uber may be a convenient option in many cities worldwide, its availability in Rome, Italy is limited. However, there are alternative options that can help you navigate the city efficiently and comfortably. 

One such alternative is Free Now (formerly known as MyTaxi), which allows you to call and pay for taxis through their app. With the ability to pre-register your credit card or PayPal account, Free Now provides a seamless experience for hailing taxis in Rome. 

Another option to consider is itTaxi, an integrated app within the Uber platform specifically designed for taxi services in Rome. Since July 2022, you can use it to call a regular cab from the Uber app in Rome, providing you with additional flexibility when it comes to getting around the city. 

Both Free Now and itTaxi offer reliable alternatives to Uber in Rome, ensuring that you have access to convenient transportation options during your visit. 

Now that we’ve explored some of the alternatives available, let’s delve deeper into the features and benefits of both Free Now and itTaxi. 

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Free Now and ItTaxi 

Free Now and itTaxi are two apps that provide solutions for calling and paying for taxis in Rome. Free Now offers the convenience of pre-registering your preferred payment method, whether it’s a credit card or PayPal account. This eliminates the need for cash transactions and ensures a hassle-free experience when calling a taxi. 

On the other hand, itTaxi is integrated within the Uber platform itself. This means that if you have the Uber app installed on your device, you can easily access itTaxi to request a regular taxi service in Rome. This integration provides added convenience, as you can seamlessly switch between different transportation options within a single app. 

Both Free Now and itTaxi offer competitive pricing and reliable service. They are popular choices among locals and tourists alike, providing a viable alternative to Uber in Rome. 

For example, if you find yourself needing a taxi to reach a specific destination or prefer the convenience of a taxi service, these apps can help meet your transportation needs. 

See Related: Best Tours in the World for Avid Travelers

Navigating Rome with and without Uber 

A lady using a public transport

Rome, the bustling capital of Italy, is a city filled with ancient history and enchanting charm. As you explore this magnificent city, you may be wondering about the best ways to get around, whether or not Uber is available. While Uber does operate in Rome, it’s important to note that its services are limited compared to other cities. 

In Rome, Uber is only available in the form of Uber Black, which offers higher prices and nicer vehicles. This means that if you’re looking for the convenience and affordability of regular Uber rides, you may have to explore alternative options. 

One popular alternative to Uber in Rome is the Free Now app. Similar to Uber, Free Now allows you to book rides through an app, but instead of private drivers, it partners with taxi drivers. The interface may not be as user-friendly as Uber, but it can potentially offer lower fares compared to Uber Black. 

Additionally, ItTaxi is a popular taxi app in Italy that can help you find a cab easily. Taxi stands are also readily available in Rome, such as the one next to the Pantheon. Simply walk up and take the first cab in line. 

Another option for getting around Rome is by taking public transportation. The city has an extensive metro system, buses, and trams that can take you to various destinations throughout Rome. Taking the Leonardo Express train from Termini Station to Fiumicino Airport (FCO) is also convenient if you need to catch a flight. 

While Uber can be a convenient option in cities like Milan, where demand is higher and availability more widespread, navigating Rome without Uber is still very much possible. With alternative transportation options like taxis, public transportation, and dedicated taxi apps, you can still travel comfortably and efficiently throughout this captivating city. 

So whether you choose to use Uber Black for a more luxurious experience or explore other modes of transportation, Rome offers a variety of options to ensure that you can navigate the city easily and enjoy all the wonders it has to offer. Embrace the spirit of adventure and immerse yourself in the rich tapestry of Rome’s streets as you embark on your Roman journey. 

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