Level 21 Mall Bali is a modern, air-conditioned shopping mall at Jl. Teuku Umar No. 1, Dauh Puri Klod, West Denpasar District, Denpasar City, Bali 80113, Indonesia. Its identity is that of a centrally located urban retail, dining and leisure stop on one of Denpasar’s main commercial corridors, rather than a beachside resort mall. Travelers come to browse fashion, lifestyle and technology retailers, eat between sightseeing stops, escape the midday heat, and use practical facilities including parking, a prayer room and customer service.
What to Expect at Level 21 Mall Bali
The experience is organized around an indoor, multi-level mall environment with a contemporary retail focus. Begin at the ground-floor customer-service counter, where visitors can request the free wheelchair service and get assistance orienting themselves. Touch-screen directories around the mall display tenant locations, services, current promotions and discounts, making them particularly useful when a specific shop or restaurant is the goal. The official mall directory is the best source for checking the day’s tenant lineup before traveling.
Level 21 is designed for a flexible visit rather than a fixed exhibition route: browse shops, pause for a meal, then continue through the upper levels. The second-floor Muslim prayer room offers a quiet place to pray, while the first-aid room provides support in an emergency. Travelers arriving by car will find both valet service at the main lobby and dedicated ladies’ parking, useful details in busy central Denpasar. The mall’s climate-controlled interiors make it an especially comfortable break from heat or rain.
- Touch-screen mall directory: Locate tenants, visitor services, promotions and discounts without searching floor by floor.
- Free wheelchair service: Wheelchairs are available for disabled and elderly customers through the ground-floor customer-service counter.
- Second-floor prayer room: A dedicated Muslim prayer space provides a quiet, comfortable stop during a shopping visit.
- Main-lobby valet parking: Hand over the car at the main lobby for a more convenient arrival and departure.
- Ladies’ parking: Dedicated parking is provided for women seeking a more convenient, secure parking option.
- First-aid room: Basic emergency assistance is available to visitors within the mall.
Level 21 Mall Bali at a Glance
| Detail | Information |
|---|---|
| Address | Jl. Teuku Umar No. 1, Dauh Puri Klod, Kec. Denpasar Barat, Kota Denpasar, Bali 80113, Indonesia |
| Neighborhood / Area | Dauh Puri Klod, West Denpasar, on the Jl. Teuku Umar commercial corridor |
| Operating Hours | Daily, 10am–10pm |
| Admission & Ticket Prices | Free public entry; no admission ticket or entry reservation is required. Purchases, dining and parking are charged separately. |
| Recommended Visit Duration | 1.5–2.5 hours for shopping, a meal and a relaxed browse |
| Nearest Transit / Parking | Use a taxi or ride-hailing drop-off at the mall; on-site parking, main-lobby valet parking and ladies’ parking are available. |
| Official Website / Phone | level21mall.com / +62 361 257576 |
Visiting Tips, Getting There & Nearby Pairings
Arrive close to the 10am opening for the easiest parking and a quieter browse; late afternoon and dinner hours are better if food is central to the plan. Entry is free, so there is no ticket to book in advance. Check the mall’s official website or its on-site touch-screen directory for current tenants, promotions and opening-day updates before making a special trip. For drivers, valet at the main lobby reduces arrival hassle; otherwise, use the mall parking areas and allow extra time on Jl. Teuku Umar during peak traffic.
For accessibility, go first to the ground-floor customer-service counter to arrange the mall’s free wheelchair service for elderly or disabled visitors; staff can also direct families using strollers to the most suitable internal route. The dedicated first-aid room and second-floor prayer room add practical support for longer visits. Within roughly 5–15 minutes on foot, pair the mall with Eiger Ramayana Bali Mall, about 0.5 km away, or explore the casual restaurants, coffee shops and local businesses along Jl. Teuku Umar and nearby Jl. Diponegoro. These surrounding streets make the mall easy to fold into a central Denpasar errand, lunch or shopping circuit.
Frequently Asked Questions
What are Level 21 Mall Bali’s hours, and when is the best time to visit?
Level 21 Mall Bali is open daily from 10am to 10pm. Visit soon after opening for a calmer shopping experience and easier parking, or come in the late afternoon to combine shopping with dinner.
Does Level 21 Mall Bali charge admission or require reservations?
No. Public entry is free and does not require an admission reservation. Budget separately for shopping, food, parking or valet service, and check directly with individual tenants for any activity-specific bookings.
How much time should I allow for a visit?
Allow 1.5–2.5 hours to browse retailers, consult the directory, eat and use the visitor facilities. A quick errand may take less than an hour, while a meal and unhurried shopping can extend the visit.
Is Level 21 Mall Bali suitable for families and wheelchair users?
Yes. Families benefit from an indoor setting, dining choices, first-aid availability and convenient parking. Disabled and elderly visitors can request a free wheelchair at the ground-floor customer-service counter; the mall also has a second-floor prayer room and dedicated ladies’ parking.
When planning your Bali travel guide or browsing verified shopping in Bali, pair this stop with standout local spots including The Seminyak Beach Resort & Spa, Jumeirah Bali, AYANA Villas Bali, and Eiger Ramayana Bali Mall (0.5 km away).
