Pan Pacific Hanoi is a five-star high-rise hotel at 1 Đ. Thanh Niên in Ba Đình district. It sits on the causeway between West Lake (Hồ Tây) and Trúc Bạch Lake, a few minutes from the Red River. The tower first opened as the Sofitel Plaza Hanoi and was rebranded under Singapore-based Pan Pacific Hotels Group. Travelers choose it for its lake views, its rooftop lounge and its quieter setting about 3 km from the Old Quarter.
What to Expect at Pan Pacific Hanoi
Rooms and suites fill a 20-storey tower, so most rooms look out over water. West Lake views face the sunset side. City-side rooms look toward Trúc Bạch Lake and the rooftops of Ba Đình. Room tiers start with Deluxe rooms and move up through club-level rooms with lounge access to multi-room suites. Business travelers tend to book the club floors. Couples usually ask for high-floor West Lake rooms.
The best-known space is Summit Lounge on the top floor. It serves cocktails with wide views over both lakes, the Long Biên area and Trấn Quốc Pagoda. Other facilities include an all-day buffet restaurant, a spa with Vietnamese-inspired treatments and a fitness centre. The indoor swimming pool has a retractable roof. There are also meeting and ballroom spaces that host weddings and conferences.
- Summit Lounge: Top-floor bar, busiest at sunset over West Lake.
- Lake-View Rooms: High floors overlook Hồ Tây and Trúc Bạch Lake.
- Spa: Massage and body treatments using local herbs and oils.
- Retractable-Roof Pool: Swimming year-round, including during Hanoi’s cool winters.
- Club Lounge: Breakfast, evening canapés and private check-in for club guests.
Pan Pacific Hanoi at a Glance
| Detail | Information |
|---|---|
| Address | 1 Đ. Thanh Niên, Ba Đình, Hà Nội 100000, Vietnam |
| Neighborhood / Area | Ba Đình, between West Lake and Trúc Bạch Lake |
| Operating Hours | Front desk 24 hours; check-in typically 2 pm, check-out 12 pm |
| Admission / Price Range | $$$ luxury; rates vary by season and room tier |
| Recommended Visit Duration | 2–4 nights; 1.5–2 hours for a rooftop drink |
| Nearest Transit / Parking | Taxi or Grab; about 30–40 minutes from Nội Bài Airport; on-site parking |
| Official Website & Phone | panpacific.com · +84 24 3823 8888 |
Visiting Tips, Getting There & Nearby Pairings
Book directly on the official site for member offers. Ask for a West Lake view if sunsets matter to you. Reach Summit Lounge by around 5 pm to get a window seat before sunset. Most guests arrive by taxi or Grab, and the Old Quarter is about 10–15 minutes away by car. The lobby, lifts and restaurants are step-free. Ask about accessible rooms when booking.
Several sights are an easy walk from the hotel:
- Trấn Quốc Pagoda: Hanoi’s oldest pagoda, about 5 minutes along Thanh Niên.
- Quán Thánh Temple: Roughly 5–10 minutes from the hotel.
- Trúc Bạch lakeside: A promenade with street-food stalls.
- Ho Chi Minh Mausoleum: About 15 minutes on foot.
Frequently Asked Questions
When is the best time to stay at Pan Pacific Hanoi?
October to April brings cooler, drier weather and clearer lake views. The heated pool and indoor dining also make winter stays comfortable.
Do I need reservations for Summit Lounge?
Walk-ins are usually welcome. Book ahead for weekend sunsets or groups. Smart-casual dress fits the setting.
How long should I stay?
Two to four nights lets you cover Ba Đình, West Lake and the Old Quarter. Non-guests should allow about two hours for drinks or dinner.
Is the hotel family-friendly and accessible?
Yes. Lifts connect all floors, public areas are step-free, and connecting rooms and the pool suit families. Request accessible rooms when booking.
When planning your Hanoi travel guide or browsing verified hotels in Hanoi, pair this stop with standout local spots including L'essence De Cuisine, Bảo tàng Lịch sử Quốc gia, Bach Ma Temple, and Hanoi Studio Gallery (0.4 km away).
